Delete Your Account

You can delete your 3NAMES account and its data at any time. Here's how, and exactly what happens to your data.

Delete your account in the app

Open the 3NAMES app and go to your Profile.
Open Settings, then Help & Support.
Tap Delete Account.
Enter your password and confirm. Your account is deleted straight away and you're signed out on every device.

Can't use the app?

Email help@3names.ng from the email address on your account, with the subject “Delete my account”. We'll confirm it's you and delete the account within 30 days.

What is deleted

Your profile: name, username, email address, phone number, bio and profile photo
Personal and academic details: date of birth, gender, programme, school, faculty, department, matric number and JAMB number
Student verification documents (student ID card, admission letter, student union document), including the uploaded files
Posts, comments, likes, reshares, saved posts and tags
Stories, and your replies, reactions and views on other people's stories
Messages you sent in chats and groups, and your group memberships
Followers, following and blocked users
Search history, notifications and call history
Marketplace, hostel and job listings you posted, and your job applications
Saved bank accounts for withdrawals
Login codes and active sessions

What we keep, and why

Financial records

Records of coin purchases, gifts sent and received, and withdrawals are kept for up to 6 years where the law requires us to keep financial records. They are no longer linked to your name or contact details and are used for nothing else.

Study materials you shared

Past questions, notes, project topics and other study materials you uploaded stay available to other students, shown as posted by "Deleted User".

Game history

Scores, battle results and levels stay in leaderboards and match history, shown as "Deleted User".

Just need a break?

Choose Deactivate Account in Help & Support instead. Your account is hidden until you log in again, and nothing is deleted.